FAQs

We accept various payment methods, including bank transfers, master card visa card and Western Union

Yes, our website has been designed using security protocols to protect your personal information

After you have placed your order, you will receive an acknowledgement e-mail from us to confirm that your orders have been received. However, do note that orders will only be shipped when your credit card payment has been approved and billing and delivery address is verified. Alternatively, you may check the status of your order in “My Account” if you are a registered user.

Yes, once your order is shipped, you will receive a tracking number via email and SMS. You can use this tracking number to monitor the progress and estimated delivery date of your order.

For nationwide deliveries, once ready, your order should reach you within approximately 5-7 business days.For all international deliveries, the time frame is stipulated by our logistics partners and affiliates.

If you have any questions or concerns, you can contact our customer support team via email at hafsazahraofficial@gmail.com or by using the contact form on our Contact Us page. We're here to assist you.